Keystone Bank Introduces new mobile banking application with many user-friendly features which can be accessed from the convenience of a mobile phone. This was taken into consideration in order to demonstrate its commitment to deliver superior and innovative banking solutions to its customers. According to Obeahon Ohiwerei, Group MD/CEO, the new mobile app has many benefits & self-service options, including, easy account opening, convenient self- booking and liquidation of fixed deposits, an expanded list of bill-payment options and easy activation of standing instructions & recurrent future payments. Other notable features of the mobile App are, a “Switch Card ON/OFF option” which allows users to disable their cards temporarily if missing & re-enable at the click of a button, the “Hide Balance Feature” which is an additional safeguard against third-party viewing and the “Meet Your Relationship Manager Option” which allows users to call or email their account officers right within the app. In addition, it has a Chabot feature (now live on Telegram) that guides users through a whole range of desired transactions step-by-step.download the new mobile app here Shedding more light on why it introduced the new mobile app, Ohiwerei said: “In our fast-paced and evolving digital world, service literally has to be at the speed of thought; the rules of engagement are changing so fast that customer expectations are as diverse as our lifestyles and choices. It is no longer a question of stepping out to the bank but about the convergence of innovative services, digital technology, and Omni-channel platforms coming at us at breakneck speed. “Mobile Banking for one isn’t entirely new in the industry, but there is no end to innovation in delivering customer convenience; at Keystone Bank, that’s what sets us apart and that shall continue to be our strength. |
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